Terms of Service
Last Updated: May 21, 2024
1. Introduction
Welcome to Cox Arboriculture Services. These Terms of Service ("Terms") govern your use of our website, services, and any other interactions with Cox Arboriculture Services ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.
2. Services
Cox Arboriculture Services provides tree care, removal, trimming, land clearing, and related services in Orlando and Central Florida. Our services are subject to availability and we reserve the right to refuse service to anyone for any reason at any time.
All services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
3. Estimates and Pricing
Estimates provided by Cox Arboriculture Services are based on our assessment at the time of inspection. Actual costs may vary based on unforeseen circumstances or conditions discovered during service. We will notify you of any significant changes to the estimated cost before proceeding with work.
Prices are subject to change without notice. We reserve the right to modify or discontinue services without notice at any time.
4. Payment Terms
Payment is due upon completion of services unless otherwise specified in a written agreement. We accept cash, checks, and major credit cards. A deposit may be required for larger projects before work begins.
Late payments may incur additional fees. Returned checks will be subject to a $35 fee plus any bank charges.
5. Cancellation Policy
If you need to cancel a scheduled service, please provide at least 24 hours' notice. Cancellations with less than 24 hours' notice may be subject to a cancellation fee of up to 25% of the estimated service cost.
We reserve the right to cancel or reschedule services due to inclement weather, equipment failure, or other unforeseen circumstances. We will make every effort to notify you promptly and reschedule at a convenient time.
6. Property Access and Preparation
You are responsible for providing clear access to the work area and informing us of any underground utilities, irrigation systems, or other obstacles that could be damaged during service. We are not responsible for damage to unmarked utilities or obstacles.
By scheduling our services, you confirm that you have the legal right to authorize work on the property.
7. Liability and Insurance
Cox Arboriculture Services maintains comprehensive liability insurance and workers' compensation coverage. However, our liability is limited to the cost of the services provided. We are not responsible for indirect, incidental, or consequential damages.
We take all reasonable precautions to prevent damage to property during service, but some impact to lawns, plants, or landscaping may be unavoidable. We will discuss potential impacts before beginning work.
8. Dispute Resolution
Any disputes arising from our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Orange County, Florida, under the rules of the American Arbitration Association.
9. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Cox Arboriculture Services123 Tree Lane
Orlando, FL 32801
Phone: (407) 555-1234
Email: info@coxarboriculture.com